PRIVACY POLICY

At Union Recording Studio, Inc (doing business as MIX Recording Studio, Zoom Recording Studio), we respect and value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in other ways. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Union Recording Studio is the parent company of MIX Recording Studio, and Zoom Recording Studio operates as a subsidiary of MIX Recording Studio and may also conduct business under the name Zoom Recording Studio.

1. Information We Collect

We collect the following types of personal information:

Personal Identification Information: We collect your name, email address, phone number (including mobile phone number), and mailing address when you book a session, create an account, submit an inquiry, or otherwise interact with our services. Your mobile phone number is collected specifically for the purpose of sending you SMS/text messages related to our services.

Technical Information: IP address, browser type, operating system, and browsing habits through cookies and similar technologies.

Usage Data: Information about how you interact with our website, such as pages visited, time spent, and features used.

Transaction Information: If you make purchases or enter into financial transactions with us, we collect your payment details and related transaction information.

2. SMS/Text Messaging Opt-In and Program Details

By providing your mobile phone number and checking the SMS opt-in checkbox on our website booking forms, by signing a consent form in-studio, or by texting a keyword (such as "JOIN") to our designated number, you are expressly consenting to receive SMS/text messages from ZOOM Recording Studio.

Messages may include: appointment confirmations, session reminders, schedule changes, parking and check-in instructions, studio updates and notifications, and promotional offers for studio services.

Message frequency varies depending on your booking activity and engagement with our services. You may opt out at any time by replying STOP to any message. Message and data rates may apply — contact your wireless carrier for details. Carriers are not liable for delayed or undelivered messages.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain our services.
• To improve user experience and website functionality.
• To process transactions and fulfill orders.
• To communicate with you regarding updates, promotions, or other information relevant to your engagement with us, including via SMS/text messaging.
• To comply with legal obligations.

4. Information Sharing and Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Obligations: We may disclose your information when required by law in response to subpoenas, court orders, or legal processes.

5. Data Security

We are committed to protecting your personal information. We implement the following security measures to protect your data:

• SSL/TLS encryption for all data transmitted between your browser and our servers.
• Secure cloud-hosted server infrastructure with restricted access.
• Role-based access controls ensuring only authorized personnel can access personal data.
• Regular security audits and monitoring for unauthorized access.
• Secure storage of all personal and transactional data.

Despite these measures, no data transmission over the internet can be guaranteed as 100% secure, and we cannot ensure or warrant the security of any information you transmit to us.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, improve site performance, and analyze user behavior. You may choose to disable cookies in your browser settings, but doing so may affect certain functionalities of our site.

7. Your Rights

You have the following rights regarding your personal data:

• The right to access, correct, or delete your personal information.
• The right to object to or restrict the processing of your data.
• The right to withdraw consent for data processing where consent is the legal basis.
• The right to unsubscribe from SMS messages at any time by replying STOP.
• The right to request updates to your contact information by contacting us directly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS program, please contact us at: Info@go.mixrecordingstudio.com